Right of withdrawal
Right of withdrawal
right of withdrawal
You have the right to withdraw your consent within 14 days without giving any reason
to revoke the contract. The cancellation period is 14 days from the day on
you or a third party designated by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us
by means of a clear declaration (e.g. e-mail, fax or mail sent
letter) of your decision to withdraw from this contract. In order to meet the cancellation deadline, it is sufficient if you send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have to you all payments, which we from
you have received, including delivery costs (excluding the
additional costs resulting from the fact that you choose a different type of
delivery as the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We can refuse the repayment until we receive the goods back
or until you have provided proof that you have returned the goods, whichever is earlier. You have the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract
to be returned or handed over. The deadline is met if you return the goods
at the end of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.
End of revocation
Status: February 2022